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CDW

CDW

Overview

What is CDW?

CDW is a large, global value-added reseller and service provider, providing technology and services to business, government, education and healthcare organizations in the United States, Canada and the United Kingdom. CDW is a public, Fortune 500 company.

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Recent Reviews

TrustRadius Insights

Vendor-Agnostic Solutions: Several users have praised the product for offering vendor-agnostic solutions that can be implemented with any …
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Reviewer Pros & Cons

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Product Demos

demo cdw mon eng

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demo cdw load eng

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demo cdw load eng

YouTube

demo cdw load rus

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demo cdw mon eng

YouTube

TechStyle Fashion Group ServiceNow Demo by CDW

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Service Offering Details

What is CDW?

CDW is a large, global value-added reseller and service provider, providing technology and services to business, government, education and healthcare organizations in the United States, Canada and the United Kingdom. CDW is a public, Fortune 500 company.

CDW Availability

Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(17)

Attribute Ratings

Reviews

(1-1 of 1)
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Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • Pricing.
  • The breadth of offerings.
  • Fast shipping.
  • High staff turnover.
  • Small organizations are treated as second-class citizens.
  • Seems to have an agenda based on what their vendors are offering them for incentives.
CDW is well suited for large purchases, especially over $50k. Due to their size, they have leverage with the vendors and very often can beat prices. By far they offer the widest range of products of anyone, which is especially helpful if you are looking to work with a single vendor but want to consider, say, all the network switch manufacturers.

CDW is especially weak for smaller customers. Account managers that have smaller customers have a larger number of customers assigned, so the small customers do not get the attention given to larger customers.
CDW is still easier to work with than SHI. While CDW has its issues, at least they make an effort to communicate. It has been difficult to even get basic communications out of SHI.
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